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As like some of these stories I too have an cash app been using it almost two years never any problems till I get a random alert saying its a charge back for $500 from my partner and both he and I have no record of the charge have of course emailed because they have no...
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1.0
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Square Customer Care
I didn't like
  • Worst customer support ever
#1236534
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Square - Customer service

Bad , really bad customer service .
1.0
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Advertised vs Delivered
Customer service
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Square Customer Care
#1146382
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None of the documentation I received with my startup kit included a "customer code" which is required when contacting Square Customer Service. The user portal does not have the customer code either. After searching on the internet I found a method, well hidden in their...
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arnold4928_83
arnold4928_83

Basically cash app is a fraud, I’ve been trying to get a hold of them for days and telling them I’ve been hacked and someone took my money from my bank and so I made a new acc...

2.6
Product
Square Customer Care
I liked
  • Inexpensive
#1108110
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Yesterday, August 10, 2017, I mistakenly sent $1000 to the wrong person via the Square Cash app. As soon as I pressed pay and it said sent, I realized my mistake. I tried to see if I could cancel the transaction but their was no option to do so. I called my bank,...
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Anonymous
pissed07

Yes, these *** have absolutely no contact information. Someone used my credit card to give them $450 dollars fraudulently . Neither I nor my credit card company can contact th...

Anonymous
Cashappvigilante

Why would you press charges against the person YOU sent money to by accident? Did you ever think about contacting the person you sent funds to? Could send them a single dollar...

1.0
Product
Square Customer Care
#1086405
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I own a flower shop, my company was verified in 2016.In February of 2017 they made me re-verify. I submitted all the documents needed. They claimed I had charge backs, they emailed me saying I did not. They won't give me my $185.00. They just but another 90 day hold on...
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1.0
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Square Customer Care
#1076493
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Square,Inc Worst customers service

26/6/2017. Square, Inc held $899.00 til October 25 2017 for no reason. Is my bills and rent money and I'm stuck with nothing . It was a finial sale between me and customer and now they are long good with my Air mac notebook. Worth $1,990.00. Such sad thing .
Product
Square Customer Care
#1067307
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I spoke with a person from square. I called 3 times got a phone message saying they will call me back. The first call when i answered the phone went to a busy signal. I called the second time got the same message they called back i answered went right to a busy signal...
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Square Customer Care
#1013214
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Square Account Services We are happy to hear that you release my $57,993.03 dollars to our account, that was held in your account for over thirty days, you may be thanking us for our patience and corporation, we in turn are we thanking you for the education and...
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Anonymous
Bob Smith

Avoiding doing business with the criminals at #square. After many years of service and giving Square a lot of money we get an email from a non-reply email from Square. Square ...

Product
Square Customer Care
#1004314
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No response today. I can't tell you how frustrating is is to have no phone number and a broken system and not being able to pay an employee. Get a real payroll company. Stay away for Square. Cheap that does not work is no help. I value my time much more then the few...
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Square Customer Care
#1001366
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Holding $6,000 on me i talk to a guy name Lee then i called back and the same guy answered the phone and said his name was Roscoe and hung up on me. Called back and told his name was Zach. They give me the run around and then deactivated my account for no reason.
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Anonymous
Zenni1

Tag @square on Twitter and use the hash tag #STAYAWAYFROMSQUARETerrible company that is doing the exact same thing to me. Expose there tactics and tell your story on Twitter. ...

1.0
Product
Square Customer Care
#997546
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