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3.1

square has frozen about $3000.00 of my money and there is no way to contact them to resolve the problem because they make you get a customer code before they will talk to you. you can't get the customer code untill you jump through all their hoops

Reason of review: Poor customer service.

Location: Houma, Louisiana

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Guest

Same thing here. This is so frustrating.

First they sent the same auto-response 10 times and now crickets.

A customer with the same last name made a payment and they are insisting the payment was made with my personal credit card. Now they are holding $2000 permanently it seems.

I keep messaging them and now no response. I was doing this all day yesterday too.

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