Manufacturer: Square Category: Payment Processing Services Clear all filters (35 of 35 reviews match)
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WTF?! I send them multiple documents showing the work performed and even the client's agreement that the work had been completed. Square doesn't want to put too much time into resolving problems or hiring enough staff. Typical Silicon Valley company that has nothing...
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3.2
Product
Square Credit Card Payment Processing Service
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I AM FRUSTRATED FIRST TIME USING SQUARE, AND THEY ARE HOLDING MY DEPOSITS FOR OVER TWO WEEKS, EVEN AFTER RECEIVING ADDITIONAL INFORMATION REQUESTED. AND THEY WONT RESPOND TO MY E-MAILS. ANYONE KNOWS A GOOD LAWYER? DONT USE SQUARE THEY ARE THE WORSE BETTER GOING...
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Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

Anonymous
Anonymous

I had my bank info hacked so my account is closed down as of right now I can't open another at the moment how can I get the reminder of my square cash this has already happen ...

1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Holding my money
  • Bad service
#914283
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This company allowed us to take credit card payments for our website for almost a week, the day my deposit was suppose to hit they decided to do some further verification. I replied with the requested information within 30 minutes. After they sent an email advising it...
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Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

Anonymous
Ray

I had the same Issue and 2 days before my 90th day of waiting these bastards send me another email holding my money for another 60 days, WOW!!!! They are horrible and they nev...

1.6
Product
Square Credit Card Payment Processing Service
I liked
  • Website
I didn't like
  • No customer service response
  • Lack of responsiveness
  • Deceptive business practices
#912201
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00 credit card charge at 11:00 A.M. and then at 4:00 P.M. on the same day deactivated my account because they deemed it "risky" and say they're holding my money for 90 days, again, for no reason.I had used them to process credit card purchases in my at home business...
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Anonymous
Anonymous

Have they resolved this?

Anonymous
Anonymous

Ya they did the same thing to me it was only 200 but they accepted the charge then deactivated me for risky behavior then a month later said that a customer complained and to...

Product
Square Credit Card Payment Processing Service
#906592
Reply to reviews
Up until today, we have used the Square merchant processing service occasional. Each time we have at least a little trouble, but all works out fine. Today was the last straw. We processed a larger transaction on 8/16/16, expecting to see the funds 8/17/16. Not so says...
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Product
Square Credit Card Payment Processing Service
#902447
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Bought a square and an iPad to go with it for a small business. Had a lot of problems setting it up and even though all the information we entered was correct it claimed it wasn't and locked it out. We then found out that this is permanent, there is no recourse and...
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Product
Square Credit Card Payment Processing Service
#901649
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I did try find contact with representative persons Square , but it's impossible. I'm in bad financial situation and this company(Square) really broke me.. 08.11.2016 was transaction $855 from City Bank card to my business account "Hirudotherapy LLC". I can't have this...
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Anonymous
Anonymous

Same here! This company has really taken money and state they will release in in 90 days, by that time my company will be closed down. I have a small business and we already h...

1.6
Product
Square Credit Card Payment Processing Service
I didn't like
  • No delivery of service
#901462
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If you are having issues with Square, please file a complaint with the BBB in Northern California. BBB of the Golden Gate & Northern California to be exact, and it would be Square, Inc that you would select in the search bar. You can file a complaint, but also WRITE...
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cmilano926_2016
cmilano926_2016

I have just received the same problem with square and I am pissed off!!The email I tried sending them would not send because they deactivated my account after taking my funds....

Anonymous
Anonymous

Hi did they resolve this? I'm having the same issue.

1.8
Product
Square Credit Card Payment Processing Service
I liked
  • Website
  • Fees are very reasonable
I didn't like
  • Provided no live support to clear up issue
  • Arbitrary decision with no recourse for me
  • Deceptive business practices
#897431
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After processing and receiving approvals for over $14k in transactions on Friday Aug 5th, today on Tuesday August 9th, I received an email saying that Square flagged my account for "Suspicious activity" AND "permanently deactivated" the account after I submitted ALL of...
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Anonymous
Anonymous

They did The same with me, its been 6 months already and they did not released my money yet.. Im trying contact them by email and they did not answer .

Product
Square Credit Card Payment Processing Service
#897425
Reply to reviews
well it is presently august 3rd 2016 and square held our funds april 26th 2015 that is 13 months without any contact or any response of when they are going too release the funds the amount held was $1492 dollars a lot of money for our small company we are small medical...
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1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Stole 1492 dollars held for 13 months
  • Lack of transparency
#894285
Reply to reviews