Manufacturer: Square Category: Payment Processing Services Clear all filters (37 of 37 reviews match)
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square has frozen about $3000.00 of my money and there is no way to contact them to resolve the problem because they make you get a customer code before they will talk to you. you can't get the customer code untill you jump through all their hoops .
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Anonymous
Jennisjenn

Same thing here. This is so frustrating. First they sent the same auto-response 10 times and now crickets. A customer with the same last name made a payment and they are insis...

2.8
Product
Square Credit Card Payment Processing Service
#951907
Reply to reviews
Square recently deactivated my account and is now holding my funds for 90 days. If you start processing bigger payments than what they are used to they will deactivate your account and hold your money!!!!! Under what rights do they have to do this? They don't even have...
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1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Withholding my money for no reason
#947183
Reply to reviews
I URGE ALL OF YOUR TO BE CAREFUL FROM THIS PROCESSOR!! THERE WAS A DISPUTE ON MY SQUARE BECAUSE A *** CUSTOMERS THINKING THEY CAN BUY PRODUCTS AND DISPUTE IT LONG STORY SHORT THERE WAS ABOUT 4K PENDING IN MY SQUARE THEY HELD IT FOR 90 DAYS PLUS 60 ADDITIONAL DAYS NOW...
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Anonymous
Anonymous

I have the same experience. They are withholding $2,000 of my funds even after the client wrote emails stating that the dispute was an error on his part. Imagine, if there's a...

Anonymous
Anonymous

Please call me 262-880-3864 my name is Allen I have a solution for you!

1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Do not answer emails
  • Withheld information regarding why my service was deactivated
#937140
Reply to reviews
00 on his credit card through Square. His card declined, I thought it might be my error, so I billed myself $1.00 on my amex & it want through. I billed $1.00 on the clients card, it was declined. I called the client and yes he had received a fraud alert and called to...
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Anonymous
Anonymous

I am having the same issue and cannot reach anyone to fix the problem! How have you reached them??

2.8
Product
Square Credit Card Payment Processing Service
I liked
  • Talking to the rep
I didn't like
  • Provided no live support to clear up issue
#937128
Reply to reviews
Square maybe easier to obtain, but they are not good for your business. You are better off using paypal and get hit with higher rates than use Square. They can deactivate your account at any time. They will hold your money for longer than 90 days and up to 6 months....
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Anonymous
Anonymous

Anyone reading this dont contact this peace of sh1t he tried to scam me worst than Square SMH. *** want my personal info??? Why DF would I give it to a stranger ?? He sounded ...

1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Entire customer experience
  • Complete lack of ethical customer service
#922470
Reply to reviews

We did over $7,000 in credit cards representing over 100 transactions! and they took the product! they have us by the balls and their customer service is non existent! We have sent emails, etc, then they deactivated our account so we had no way of contacting...
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Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

Anonymous
Anonymous

SAMSOMGETITDUN@GMAIL.COM

1.5
Product
Square Credit Card Payment Processing Service
I liked
  • Are thieves
I didn't like
  • Provided no live support to clear up issue
  • Terror tactics and threats
  • Square are thieves
#919344
Reply to reviews
I have been using square and never had a problem. Sometimes, I will receive requests for documentation. So as always, I would send the contract between my customer and our company, the credit card authorization form, my client's application. Then, all will be approve....
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Anonymous
Anonymous

I'm so down for a lawsuit against them! Square is a joke!!!!

Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

1.0
Square Martin, Georgia
Product
Square Credit Card Payment Processing Service
I didn't like
  • Theft
  • Never received money
  • Bad service
#918861
Reply to reviews
We recently signed up with square and started doing business by using their credit card processing service. The first sales we used Square to charge customer credit card, after the charges went through and got our sales, unexpectedly got their notice that we really...
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Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

Anonymous
Anonymous

Square did me the same way. I have a 11k transaction and they never funded my account. They are holding my money from april and haven't received a response yet from them. I am...

Product
Square Credit Card Payment Processing Service
#918387
Reply to reviews
BEWARE IF YOU USE SQUARE!! I received yet another troubling email from them alleging a dispute for a business transaction. Having gotten a divorce from Square, for no reason and having no ability to talk to them, I had already had the smarts to block them from...
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1.0
Product
Square Credit Card Payment Processing Service
I didn't like
  • Very frustrating
  • Abruptly closed my account with no warning
  • Bad service
#916076
Reply to reviews
After reading reviews here all I can say is I am going through exactly the same thing.They are holding my money and won't release. If they cared about additional security wouldn't it have been before they charged my clients credit cards? It's not security related. They...
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Anonymous
Anonymous

If you are interested with going with another company, please send me an email at purposedriven2015@gmail.com. We have no contracts, free equipment if you choose to get it, an...

Anonymous
Anonymous

This happened to me. $11k transaction. It was never funded to my account. This happened to me in April 16 and still no response. They money is sitting on the accounts dashboar...

Product
Square Credit Card Payment Processing Service
#915941
Reply to reviews