square shut my account down claims my business is high risk i run a motorcycle rental shop and i also do sales and repairs as well as new and used parts. i decided to add square cause it was easy for me to get paid during the rental deliveries on the road my other merchant was charging me a higher percentage so square was cheaper and easier.
Big mistake i was doing a lot of deposits and refunds and by the time 3 months went by they shut me down for no reason saying my company is high risk. now they have held my funds since september and claim that Dec 14th was my release date and as of yet i have not gotten my funds back from them yet and now that im seeing all these reports im affraid i might have lost my 12k. these corporate gients need an eye opener so they cant do this to the small business owners.
this is how these guys make so much money by stealing from us. i have not seen any reports of people getting there funds back.
Product or Service Mentioned: Square Account.
Reason of review: Poor customer service.
Monetary Loss: $12793.
Preferred solution: Full refund.
I liked: Easy tranasctions.
I didn't like: How they shut you down without no reasoning, Hold your funds after closing your account and dont refund you.