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Hey! I'm actually a payment processing specialist and decided to test some of squares features.

Sure enough ran into issues immediately after not using their square reader for transactions under $500. When using square BEWARE of Moto transactions or taking transactions over the phone. Square is NOT a real merchant account - it's an aggregator. Chase Payment Tech is their back end and actually uses First Datas sysyem.

Anytime I ran an invoice my teams accounts would either be pended or quickly declined - don't use square for that. If you have anything high ticket - over $1000 DO NOT USE SQUARE - their automatic risk system will just pend it most likely. Plus is that they let us refund everyone fairly quickly.

If you have an business that A.) has an average ticket above $10 and b.) might need to take something over the Internet there are much better options out there. If your account is under review or frozen check out my YouTube video here : https://youtu.be/zz64mDYddL4 and follow the instructions BEFORE you submit to them.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Square. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Square.

Check out the best and the worst companies in Financial Services category for more informed decision or compare Square to other companies on our site.

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