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Verified Reviewer
New Reviewer

Customer service

Made one transaction of which I was instructed to do and then my account locked and I was unable to complete any more purchases

User's recommendation: Do not waste your time if not a corporate.

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ID
#3063134 Review #3063134 is a subjective opinion of poster.
Location
Nashville, Tennessee
Loss
$1500
Preferred solution
Let the company propose a solution
New Reviewer

You held my money up for no valid reason and getting in touch with you to resolve it was next to impossible. Not a good system.

My account was tied up for months and my money was held so I couldnt get it. The only one that had an issue with the transition was you no matter what the purchaser or I had ti say. Impossible. I will be closing my account as soon as I finally get my money from you. You have no right holding my money. Its my livelihood. Not cool !!! I will tell everyone not to use square for their small business.

User's recommendation: Don’t use square.

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ID
#3061557 Review #3061557 is a subjective opinion of poster.
Cons
  • Held funds
Loss
$900
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stole my money

Square - Stole my money
In a nut shell I was a first time online Business owner/ starter. I made a couple sales, then they froze my account, money everything. For months they held it during a review of my account. Once they finally decided to release my funds and deactivate my account, I accidentally closed my own account. And I asked them to reactivate it so I can link a bank or card so I can get my money. They tell me that it is their final decision to close my account. They won't give me my money ($60-65$)

User's recommendation: Avoid at any cost. They're other better online business platforms. Real crooks they are ! (Square point of sale).

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ID
#3059190 Review #3059190 is a subjective opinion of poster.
Pros
  • Very manageable
  • Easy set up
  • Cheap
Cons
  • Offset
  • Steal
  • Cheat
Loss
$65
Preferred solution
Full refund

Fraudulent activity on my account

Multiple withdraws made and didn't notice it until the other day! It's continued to happen and I need to get this resolved asap please! Thanks, Reese Robertson
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ID
#3054038 Review #3054038 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

If a charge back has been settled

I would like to speak to someone live..I would like a call back from Square and I can provide all information my phone number is 205-249-**** my name is Sonya Mitchell
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ID
#3051039 Review #3051039 is a subjective opinion of poster.
Loss
$4000
Preferred solution
I would like to know if the chargeback has been settled?
New Reviewer

No one there to answer the phone

Wanted to see what the multiple square charges to my account were and no one is there to answer the phone. They just hung up after the voice recording.

User's recommendation: Have someone there.

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ID
#3043865 Review #3043865 is a subjective opinion of poster.
Location
Cordele, Georgia
Loss
$451
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Someone stole my card

Someone just used my card at a circle k and I want to know the address it was used at so I can go look at the cameras at that location
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ID
#3042378 Review #3042378 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Preferred solution
To see how is using my card
New Reviewer

Bank statements

They are holding my funds paid to me by customer. They asked for 3 months of bank statements, I've only had this business a month. So don't have 3 months of statements.
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ID
#3047085 Review #3047085 is a subjective opinion of poster.
New Reviewer

Printer isn't printing anything

Installed printer as instructions and still no print I dont have any thing else to say about the time your makeing me waste by writing 100 items
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ID
#3036623 Review #3036623 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
The printer to work
New Reviewer

I did not authorize $2,000 into cash app

Square - I did not authorize $2,000 into cash app
I did not authorize $2000 out of my bank account into cash app and then somebody put it into bitcoin I did not do that

User's recommendation: No not secured.

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ID
#3035497 Review #3035497 is a subjective opinion of poster.
Location
San Francisco, California
Pros
  • Hard work
Cons
  • Customer service reps who lie
  • Repeated useless information
Loss
$3
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent activity

Square - Fraudulent activity
Square - Fraudulent activity
Square - Fraudulent activity
Square - Fraudulent activity
I have multiple attempta at purchases through target. I have never made an online purchase with target and they have no record of my transactions With this many transactions Happening just this week I must assume that this has been going on for quite some time and and I'm just now being made aware because I have no money in my account . I would like a resolution that makes me feel better about the fact that I have no idea how much money has been stolen for me by Produlent transaction
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ID
#3032380 Review #3032380 is a subjective opinion of poster.
Loss
$600
Preferred solution
Id like to find out how mucj ive lost and be reimbursed. Barring that id like to be paid the ammount that i know has been attempted to be stolen from me in the past couple weeks

Trying to send my $180 to my bank account

I have been trying to deposit my $180 to my bank account and it want let me take it off square or it want let me Instant send it to my bank
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ID
#3031914 Review #3031914 is a subjective opinion of poster.
Location
Laurinburg, North Carolina
New Reviewer

Pay roll

I Cant clock in or out. The blue bar that l clocknin or out on is no longer displayer at the top if the page
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ID
#3031526 Review #3031526 is a subjective opinion of poster.
Preferred solution
Resolution
New Reviewer

Why did Square freeze my account

I want to know what did Square freeze my account I can't use my card I have money on my card I took my family out to dinner last night and the card said declined and I want to know why I did Square freeze my account
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ID
#3031168 Review #3031168 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Money issue

Don't have account, money is taken out of my bank account by square, need to have this issue resolved, put money back, need to speak to live person
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ID
#3030427 Review #3030427 is a subjective opinion of poster.
Location
Ennis, Texas
Loss
$366
Preferred solution
Full refund