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Square - Hacked

I called a customer service representative and gave them account info and then 1100 disappeared from my account and it shut down. I found out later that they don't have a customer service # at all. Not for Cash app anyway. My account is closed , money is gone and they keep emailing me the same canned response. 5 days later and no one can tell me where my money is or went.
Company wrote 0 private or public responses to the review from Aug 30.
1.2
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1343014
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Last wk, I received an email stating my card had been delinked. When I reinstated everything, my $300 did not return. After numerous dead end emails, I couldn't find an agency that regulates Cash App. When ur money goes missing, your only avenue to bring this to their...
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Company wrote 0 public responses to the review from Aug 28.
1.0
#1340466
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Square - Lost $300.00

Sent son $300.00 through Cash Apt, he was trying to transfer it to his bank account, he accidentally put the wrong account number and confirmed. With in one minute he realized what he had done and called the number listed and was told he had to put $500 more before the Money could be tracked He just lost $300 and no help from Cash App
Company wrote 0 private or public responses to the review from Aug 23.
#1337405
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Square - Double Charge

I sent money via cash app. The next day a new transaction for the same amount shows on my account. What is going on? This is unacceptable and you can only email them.
Company wrote 0 private or public responses to the review from Aug 16.
1.0
Details
Customer service
Product or Service Quality
Reliability
Website
#1331638
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i processed two transaction on October 3, 2017 one or $1,633 and another for $922 we are now in August 10, 2018 square still haven not deposited my cash as of yet. square is the worst card reader company in the industry i regret doing business with this stupid company...
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Company wrote 0 private or public responses to the review from Aug 10.
#1326261
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Square - My account was permanently deactivated after one transaction

I made one transaction. it went through smoothly next thing I know my account was permanently deactivated. so I went and bought another Square Reader not the free one the one I had to purchase that reads all cards with the chip And it did not work either. the account is deactivated and there's no way to get in touch with anyone to help you I don't understand it
Company wrote 0 private or public responses to the review from Aug 02.
#1319594
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I had a client charge almost $5,000 for a transaction to my media company. Square held the money, even though the client's Amex was approved. Customer service is non-existent. I never received a dime from Square and was forced to issue a refund to my client. Square...
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Company wrote 0 private or public responses to the review from Aug 02.
1.3
#1319408
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I downloaded this app through the Google play store while at first glance listed some positive reviews. I sent my son 3 transactions of money, he only recieved one. I tried to get a number or tech support, customer service, anything, anyone to try and help me but was...
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Company wrote 0 private or public responses to the review from Jul 25.
1.0
#1312979
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I had a customer use Visa Gift Card to pay for services. He gave me 10 $100.00 cards. 12 hours later my account deactivated and the money is being held. It has been 90 days to the day today. So when this happen i sent and email and customer service said the could hold...
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Company wrote 0 private or public responses to the review from Jul 24.
#1311420
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Square - Angry. Unautherized withdrawl.
Square - Angry. Unautherized withdrawl.
Square - Angry. Unautherized withdrawl.
$300 taken from my account. Contacted cash app(through email only because you can NEVER talk to a person!) May 16th $300 was deposited to my bank and I withdrew the money to give to the person who deposited it because their bank card was broken. Even exchange. Then,...
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Company wrote 0 private or public responses to the review from Jul 24.
1.0
I didn't like
  • Money refunded from my account and unable to speak to a person
#1311399
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