Most helpful review

1.0
THEY ARE NOT FOR THE SMALL BUSINESS OWNERS!!! WILL TOTALLY SHUT DOWN YOUR ACCOUNT FOR NO REASON!!! THEY ARE HOLDING $2500 OF MINE FOR 90 DAYS!!! NO EXPLANATION.... WILL NOT EXCEPT ANY PHONE CALLS!!! SO FOR 90 DAYS THEY WILL COLLECT INTEREST ON MY MONEY AND AS U...
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336 comments
#2138853

They are doing the same on my account holding $2000 dollars of my money asking to verify my business when everything has already been verified I can’t get any one on the phone because I need a costumer code and only way to get that is through email which takes a few business days I’m a small business owner I can’t afford to have my funds held

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ID
#717013 Review #717013 is a subjective opinion of poster.
Location
Forest Park, Georgia
Product
Square Account
Reason of review
ROBBED!!!!
Loss
$2500

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Verified Reviewer New Reviewer

1.0
Fraudulent charges processed through Squareup.com by one of their customers.
Tried to order item 6 times ...not one order was successfully processed, but debit and credit cards were charged for each attempted order. On 5/28/22 I tried ordering a battery lawn blower from stihloutletlet.com webpage. After entering personal and payment...
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ID
#3677911 Review #3677911 is a subjective opinion of poster.
Loss
$420
Preferred solution
Full refund
New Reviewer

My card keeps getting declined need new one

5.0
I been to 6 atms and my card just dont work I think its the chip on the card can I please get some help thanks.
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#3281917 Review #3281917 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Can not get into my funds on square

1.0
This company sucks! I was paid by my customer and could not access my funds. Can not even talk to customer support without a big hassle.

User's recommendation: Don't use this company.

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#3173821 Review #3173821 is a subjective opinion of poster.
Loss
$600

I want my money now

1.6
They keep suspending my account like once a month making it so I don't have access to my money this has happened so many times I can't count I've been with them probably 10 years now I can't get through to nobody they're not answering my emails I just want to get my money out of the account and cancel square account all together.... They don't have a reason for suspending the account just want me to upload more documents it's a joke I'm tired of it trying to run a business don't

User's recommendation: Do not use square.

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#3164716 Review #3164716 is a subjective opinion of poster.
Location
Wallkill, New York
New Reviewer

Address, and confirmation of my information.My phone number is +184******** LA RION. Thank you.

I need to speak with a person, please to confirm my information. Please call me at: 847-477-**** I need to speak with someone to verify my information. Thank you.
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#3162027 Review #3162027 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
I would like to be speak with someone to verify the information you have for me.
New Reviewer

Poor customer service

1.0
Someone used square to *** my bank account for $500 Im trying to find a number to call n cant find one Yall seriously need a way for people to communicate with you about a problem

User's recommendation: Find another source.

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#3157273 Review #3157273 is a subjective opinion of poster.
Location
Fort Payne, Alabama
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Discuss about my payment

1.0
They basically just told me to *** off. That they couldn't offer the square service to me after I accidentally deactivated my account. And that was "their" decision. Steer clear of these types of businesses. They are crooks.
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#3156289 Review #3156289 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

This purchase was legit with customer

2.5
Square - This purchase was legit with customer
Square - This purchase was legit with customer
Square - This purchase was legit with customer
Square - This purchase was legit with customer
Square - This purchase was legit with customer
The customer purchased a wig from our store.When the wig was purchased customer was satisfied we even have pics of her wearing the wig.Customer was told as well all sales where final at the time of purchase.I would like the total amount refunded back to my account this purchase was made by this client in the store and she has obviously used the product and enjoyed it as shown below.
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#3153025 Review #3153025 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Known
  • Easy to process on a virtual terminal
Cons
  • Fraud protection
Loss
$514
Preferred solution
Full refund
New Reviewer

Calling about a deposit

I made a square 2.00 transaction on 12/10/21 & it is not showing the deposit in my checking account on this day 12/12/21. Janice Hollan
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#3150266 Review #3150266 is a subjective opinion of poster.
Location
Spotsylvania, Virginia
Preferred solution
A phone call or email
New Reviewer

My square handheld is acting up

1.1
Would like my square adapter returned in a new one in place of it Ive left numerous messages about this and nothing has been done my Square adapter still out there in the thieves hands and I need a new one ASAP
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#3143839 Review #3143839 is a subjective opinion of poster.
Location
Louisville, Kentucky
Cons
  • Abruptly closed my account with no warning
  • Talking to a rep
Loss
$4000
Preferred solution
Deliver product or service ordered
New Reviewer

Someone has stole my Square card adapter that goes into my phone

Someone has stole my Square card adapter that goes into my phone They got into my person so my Square adapter

User's recommendation: Always keep your square adapter hidden and not in your purse.

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#3143821 Review #3143821 is a subjective opinion of poster.
Location
Louisville, Kentucky
Pros
  • Well known
  • Was they steal
  • No pros so far
Cons
  • Do whatever they want without reason
  • Will not delete my personal information
  • Do not do thorough security checks
Loss
$50
Preferred solution
A new Square adapter

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Fraud

1.0
i put a down payment of $500 for getting an automotive lift installed and the persone never showed up and shut off their phone Square will not do a charge back and says my bank needs to take care of it. Squre supports theives

User's recommendation: dont use square if your honest and trying to run a good buisness.

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#3140579 Review #3140579 is a subjective opinion of poster.
Location
Greeley, Colorado
Pros
  • Supposed ease of use
Cons
  • No none zilch customer support
Loss
$500
Preferred solution
Full refund
New Reviewer

Purchase plan

1.0
Terrible contact. Can't reach anyone regarding ordering. They don't havea prooer number to reach them
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#3133698 Review #3133698 is a subjective opinion of poster.
Pros
  • Convenient to start
Cons
  • No support
  • Anything about them
  • Support is non existent
Preferred solution
Price reduction
New Reviewer

Payroll

My payroll has come out of my bank account and last night was the day that it was supposed to be deposited and it still has not shown up the next morning. Squares phone numbers automatically hang up on me. As well as sit on hold with no real understanding if Im even on hold no music no voice coming on tell me Im in a Q nothing for over 20 minutes. And then it just disconnected me. Its done it multiple times now so it is not my phone.

User's recommendation: Say away for square payroll.

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#3133057 Review #3133057 is a subjective opinion of poster.
Location
Reno, Nevada
Loss
$911
Preferred solution
My payroll that you have already withdrawn from my account but not deposited.
New Reviewer

Fraudulent charges

There are charges I didn’t make. Saw there was money missing from account tonight. I laid card down and when card was found and I checked account money was missing
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#3135977 Review #3135977 is a subjective opinion of poster.

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