Square Reviews

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THEY ARE NOT FOR THE SMALL BUSINESS OWNERS!!! WILL TOTALLY SHUT DOWN YOUR ACCOUNT FOR NO REASON!!! THEY ARE HOLDING $2500 OF MINE FOR 90 DAYS!!! NO EXPLANATION.... WILL NOT EXCEPT ANY PHONE CALLS!!! SO FOR 90 DAYS THEY WILL COLLECT INTEREST ON MY MONEY AND AS U...
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321 comments
#2038726

I am in for this for i have square over charging and not adding correctly when it comes to commissions and tips and also they have been taking money. i have calculated my workers pay and there is money missing and its not calculated correctly.

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ID
#717013 Review #717013 is a subjective opinion of poster.
Location
Forest Park, Georgia
Product
Square Account
Reason of review
ROBBED!!!!
Loss
$2500
New Reviewer

Square Takes and Keeps Money

Square froze my first transaction for 90 days and deactivated my account for no reason. After the 90 days, I still can't get Square to return my money.. Square offers minimal support and only to active accounts. I've wasted hours trying to contact Square without success. Square stole my money the first day!Don't

User's recommendation: Don't Use Square! They will take your money!

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ID
#2727599 Review #2727599 is a subjective opinion of poster.
Cons
  • No clear solution timeline
Loss
$350
Preferred solution
Full refund

A deposit I'm receiving

I don't know why my deposit if credit cards was split into 2 different deposits. I was expecting $258 minus your fees. I RECIEVED $159.31 and I have a seperate deposit waiting for $101. Why is that. Also my pos is not registering all of my cash sales, so I'm getting inaccurate sales numbers
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ID
#2720402 Review #2720402 is a subjective opinion of poster.
New Reviewer

Issue not resolved

Need to speak with someone. My account has been deactivated and I need to know why? How do I get my funds transferred
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ID
#2718456 Review #2718456 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I'm not able to access my old accountt

Every time I'm trying to access my account and I can't. I just want to know what is going on with my account that I can't even use it to get a payment. And I need an access code to get through when I'll call, please.t

User's recommendation: Have access to take payments.

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ID
#2715228 Review #2715228 is a subjective opinion of poster.
New Reviewer

Can’t receive my money

I cant receive my money keeps asking for more info we dont have and paperwork that we dont have and wont let me transfer the money over
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ID
#2715051 Review #2715051 is a subjective opinion of poster.
Preferred solution
Just want to get my money
New Reviewer

I have money in my account and can't get it they keep asking for more mad more stuff I don't have

I have money in my square account and cant get it because they keep asking for paperwork I dont have
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ID
#2715009 Review #2715009 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Transfer problems

I am pissed... I have an available balance in my square account that I can't access. It is my money. I have tried calling square and I have also sent emails.... and no one has reached out to me.. I can't reach anyone over the phone nor email... this is baaaaaadddddd business.
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ID
#2714594 Review #2714594 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund
New Reviewer

Help with this thing

I purchased the Square POS from Best Buy, was told all I will need is the adapter for my phone. I have had this little device for over two weeks now. I have downloaded all the apps I was told Id need. I cannot get this thing to do anything for me! Thanks

User's recommendation: Do your HOMEWORK.

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ID
#2714436 Review #2714436 is a subjective opinion of poster.
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Someone hacked my account

Someone stole my account and I supposed to receive my payment I need my account back payments on my account and they stole it for fraudulent reasons.
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ID
#2706477 Review #2706477 is a subjective opinion of poster.
Loss
$2300
Preferred solution
Full refund
New Reviewer

I had to reset my phone and can't get back into my square account

Some children was trying to do a you tube channel on my phone. I had to reset my phone after that. And now I can not get back to my square acct or use my card. I need to be able to use it for my buisness.
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ID
#2706366 Review #2706366 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing $$

Square is absolutely the worst.cant talk to anyone or get a code through their website. Ive had a pending transfer for a sale for over two weeks and cant speak to support. Theyre friggin worthless

User's recommendation: Do not subscribe to Square.

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ID
#2702775 Review #2702775 is a subjective opinion of poster.
Loss
$2387
Preferred solution
My money from a $2400 sale on 7/7/21
New Reviewer

Did not transfer transaction funds to my account for over a week now and have no way to contact them

Made legitimate transactions in my business and they refuse to transfer to my account I have no way to call or talk to anyone as they do not answer their telephone business line or have any website that I can find to get my money I feel they are ripping me off and keeping my money so they can corrupt collect interest on my money until they get around to giving it to me what a terrible terrible thing I should have never switched to square I'm sticking with PayPal

User's recommendation: Use Paypal.

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ID
#2699362 Review #2699362 is a subjective opinion of poster.
Product
Square Account
Loss
$140
Preferred solution
Full refund
New Reviewer

I can't use my equipment

There's no reason people can't call square I no longer need to talk because I am canceling my account
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ID
#2698867 Review #2698867 is a subjective opinion of poster.
Location
Lawndale, North Carolina

Deactivated account funds

It has been over a week after the 190 days, and I still haven't received my refund. I loved the company before I was deactivated. I am frustrated about the refund.

User's recommendation: I actually loved the company until they decided to deactivate my account.

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ID
#2698507 Review #2698507 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My cash app account id lost need my money sent to address on file

Cash app said since I cant access my account to have yall Mail my check to address on file since yall produce the digits on card
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ID
#2697943 Review #2697943 is a subjective opinion of poster.
Loss
$1100
Preferred solution
Full refund

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