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We are a car dealership in Australia. They let us open an account and said that everything was ok. They approved a transaction by one of our customers for 35000aud and later said that the transaction cannot be authorised. Lucky we did not give the car to the client and...
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2.9
#1362458
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Square - I am going on the news tomorrow about cashapps customer serv
I had $2,900 dollars stolen from me. It blows my mind a big company that offers you a debit card does not have a phone number. People aren't going to send a email if they have a problem and need assitance. They are going to look up a phone number. Also shame on google...
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1.0
#1357462
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Square - OMG Horrible

My account was hacked on cash app they don't have a legitimate support number Square does, you must have take a code and then Square kindly lets you know they will forward your complaint to the cash app people that's it. $1090 gone. It's been exactly 6 days and nothing but canned email responses from cash app.
1.0
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#1343379
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Square - Hacked

I called a customer service representative and gave them account info and then 1100 disappeared from my account and it shut down. I found out later that they don't have a customer service # at all. Not for Cash app anyway. My account is closed , money is gone and they keep emailing me the same canned response. 5 days later and no one can tell me where my money is or went.
1.2
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Diversity of Products or Services
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#1343014
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Last wk, I received an email stating my card had been delinked. When I reinstated everything, my $300 did not return. After numerous dead end emails, I couldn't find an agency that regulates Cash App. When ur money goes missing, your only avenue to bring this to their...
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1.0
#1340466
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Square - Lost $300.00

Sent son $300.00 through Cash Apt, he was trying to transfer it to his bank account, he accidentally put the wrong account number and confirmed. With in one minute he realized what he had done and called the number listed and was told he had to put $500 more before the Money could be tracked He just lost $300 and no help from Cash App
#1337405
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Square - Double Charge

I sent money via cash app. The next day a new transaction for the same amount shows on my account. What is going on? This is unacceptable and you can only email them.
1.0
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#1331638
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i processed two transaction on October 3, 2017 one or $1,633 and another for $922 we are now in August 10, 2018 square still haven not deposited my cash as of yet. square is the worst card reader company in the industry i regret doing business with this stupid company...
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#1326261
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Square - My account was permanently deactivated after one transaction

I made one transaction. it went through smoothly next thing I know my account was permanently deactivated. so I went and bought another Square Reader not the free one the one I had to purchase that reads all cards with the chip And it did not work either. the account is deactivated and there's no way to get in touch with anyone to help you I don't understand it
#1319594
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I had a client charge almost $5,000 for a transaction to my media company. Square held the money, even though the client's Amex was approved. Customer service is non-existent. I never received a dime from Square and was forced to issue a refund to my client. Square...
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1.3
#1319408
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