Square Reviews
1.5M
CLAIMED LOSSES
1.3K
TOTAL REVIEWS
170K
PAGE VIEWS
5
ISSUES RESOLVED
Square Reviews
THEY ARE NOT FOR THE SMALL BUSINESS OWNERS!!! WILL TOTALLY SHUT DOWN YOUR ACCOUNT FOR NO REASON!!! THEY ARE HOLDING $2500 OF MINE FOR 90 DAYS!!! NO EXPLANATION.... WILL NOT EXCEPT ANY PHONE CALLS!!! SO FOR 90 DAYS THEY WILL COLLECT INTEREST ON MY MONEY AND AS U...
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ID
Location
Forest Park, Georgia
Product
Square Account
Reason of review
ROBBED!!!!
Loss
$2500
New Reviewer
Square Takes and Keeps Money
Square froze my first transaction for 90 days and deactivated my account for no reason. After the 90 days, I still can't get Square to return my money.. Square offers minimal support and only to active accounts. I've wasted hours trying to contact Square without success. Square stole my money the first day!Don't
User's recommendation: Don't Use Square! They will take your money!
ID
Cons
- No clear solution timeline
Loss
$350
Preferred solution
Full refund
A deposit I'm receiving
I don't know why my deposit if credit cards was split into 2 different deposits. I was expecting $258 minus your fees. I RECIEVED $159.31 and I have a seperate deposit waiting for $101. Why is that. Also my pos is not registering all of my cash sales, so I'm getting inaccurate sales numbers
ID
New Reviewer
Issue not resolved
Need to speak with someone. My account has been deactivated and I need to know why? How do I get my funds transferred
ID
Preferred solution
Deliver product or service ordered
I'm not able to access my old accountt
Every time I'm trying to access my account and I can't. I just want to know what is going on with my account that I can't even use it to get a payment. And I need an access code to get through when I'll call, please.t
User's recommendation: Have access to take payments.
ID
New Reviewer
Can’t receive my money
I cant receive my money keeps asking for more info we dont have and paperwork that we dont have and wont let me transfer the money over
ID
Preferred solution
Just want to get my money
New Reviewer
I have money in my account and can't get it they keep asking for more mad more stuff I don't have
I have money in my square account and cant get it because they keep asking for paperwork I dont have
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTransfer problems
I am pissed... I have an available balance in my square account that I can't access. It is my money. I have tried calling square and I have also sent emails.... and no one has reached out to me.. I can't reach anyone over the phone nor email... this is baaaaaadddddd business.
ID
Loss
$500
Preferred solution
Full refund
New Reviewer
Help with this thing
I purchased the Square POS from Best Buy, was told all I will need is the adapter for my phone. I have had this little device for over two weeks now. I have downloaded all the apps I was told Id need. I cannot get this thing to do anything for me! Thanks
User's recommendation: Do your HOMEWORK.
ID
Loss
$100
Preferred solution
Deliver product or service ordered
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New Reviewer
Someone hacked my account
Someone stole my account and I supposed to receive my payment I need my account back payments on my account and they stole it for fraudulent reasons.
ID
Loss
$2300
Preferred solution
Full refund
New Reviewer
I had to reset my phone and can't get back into my square account
Some children was trying to do a you tube channel on my phone. I had to reset my phone after that. And now I can not get back to my square acct or use my card. I need to be able to use it for my buisness.
ID
Location
Atlanta, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMissing $$
Square is absolutely the worst.cant talk to anyone or get a code through their website. Ive had a pending transfer for a sale for over two weeks and cant speak to support. Theyre friggin worthless
User's recommendation: Do not subscribe to Square.
ID
Loss
$2387
Preferred solution
My money from a $2400 sale on 7/7/21
New Reviewer
Did not transfer transaction funds to my account for over a week now and have no way to contact them
Made legitimate transactions in my business and they refuse to transfer to my account I have no way to call or talk to anyone as they do not answer their telephone business line or have any website that I can find to get my money I feel they are ripping me off and keeping my money so they can corrupt collect interest on my money until they get around to giving it to me what a terrible terrible thing I should have never switched to square I'm sticking with PayPal
User's recommendation: Use Paypal.
ID
Product
Square Account
Loss
$140
Preferred solution
Full refund
New Reviewer
I can't use my equipment
There's no reason people can't call square I no longer need to talk because I am canceling my account
ID
Location
Lawndale, North Carolina
Deactivated account funds
It has been over a week after the 190 days, and I still haven't received my refund. I loved the company before I was deactivated. I am frustrated about the refund.
User's recommendation: I actually loved the company until they decided to deactivate my account.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy cash app account id lost need my money sent to address on file
Cash app said since I cant access my account to have yall Mail my check to address on file since yall produce the digits on card
ID
Loss
$1100
Preferred solution
Full refund
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I am in for this for i have square over charging and not adding correctly when it comes to commissions and tips and also they have been taking money. i have calculated my workers pay and there is money missing and its not calculated correctly.