I have the Cash App by square
so i loaded money to send to my mom then the money went missing also i got 8$ worth of gas but 100.00 was removed from my account they said it was a pre-authorization hold it would fall off but it never did so around the same time that day i used the card at Walmart and it said i paid the transaction twice and Walmart said they only charged me once so all transactions total im missing about 500$ and of course they dont have a direct number to call so ive reached out to them everyday this week to get my funds back but no one ever responds
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Full refund.
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I made a $1000 deposit into my card. Used it to make a purchase at Walmart transfer some funds to my wife and stopped by the ATM.
The receipt from the ATM displays my actual balance amount. But my cash app show $16.00 out of the $150 that should be in there.
Similar issue. I went to pay for my ticket at the DMV and it took the money from my balance but was declined on the DMV end due to incorrect zip code.
So I was basically charged twice. And the support center doesnโt answer my question and I canโt find a number or email to get my money back.
Iโm very upset because if it was declined due to zip code why is my money still be taken from my balance?? And there is no support phone number to call
My card was just used for a seabreeze purchase..I hope.I get my my money back.
I had someone pay me 50$ and tried to cash out. I thought it worked but when I checked later it said the it had "failed." I contacted them and they said it had been 2 weeks since I had contacted them and they had closed my case....which doesn't make any sense.
Every time I try to contact them I get the same generated auto response, that they have closed my case. They are stealing money from people!
they will respond once and act like they want to help and then you'll never hear from them again. They should be shut down by the whoever controls them but the CEO Jack Dorsey is problay paying off all the right people. This is so wrong on so many levels!!!
Same thing just happen i went get gas they took off 100.00 and my money still missing and i cant find number to call i sent email hopefully someone responds
This happened to me Friday as well
Iโm missing $500 too!I was trying to send money to my other account and it didnโt go through, so I sent a smaller amount ($250). Now the $500 that failed to go through had been deducted from my first account but has never appeared anywhere.Cash app only answers emails, but it seems like a bot. I have no idea who to call.I am missing $500.
I understand because no one yet to respond to me about my money