Withheld a $110.00 transaction two times from my bank two weeks ago. They only sent the money once .
They acknowledge that it was their mistake but haven't fixed it and now I can't contact them. How many times do they do this and it goes unnoticed No phone contact. I email them and they replied saying to give them a couple of days to get it fixed. A week later I get the same email.
It happened June 6. It's now June 15. I asked my son if he received the money twice and he didn't.
Square cash told me they had been having problems with this happening and they would get it straightened out. How hard could it be to refund my money
Product or Service Mentioned: Square Square Cash Send Money For Free Mobile Application.
Reason of review: Problems with payment.