Contact Square Customer Service
How to Reach a Person at Square
Toll-Free Number:
-
1-855-700-6000
Legal:
-
1-844-213-7377Privacy Inquiries
Sales/ Reservations:
-
1-800-470-1673
Customer Service:
Investors/ Franchising:
Legal:
Media:
Square Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Square Phone Number | 1 (855) 700-6000 |
| Average Hold Time | 00:01:59 |
| Average Calls duration | 4 minutes |
| Most Popular Square Email Address | support@squareup.com |
| Square Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Square Customer Service Rating | 4.6 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Square | First and last name, email or phone number |
How to Contact Square?
Most Popular Number:
| Total calls: 2 458 | Issues resolved: 79 | Last call: Jul 14, 2026 |
Contact Information
Square Website:
Square Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours:
Monday - Friday: 6:00am - 6:00pm (PST)
Mailing Address:
Attn: Law Enforcement Response Team
1955 Broadway, Ste 600
Oakland, CA 94612
United States
Other Locations:
Squareup International Ltd.
Fumbally Square
Fumbally Lane
Dublin 8, Ireland
Square Canada, Inc.
5000 Yonge St.
Toronto, ON M2N 7E9
Canada
Square AU Pty Ltd.
GPO Box 1640
Melbourne, VIC 3001
Australia
Summary of Square Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Square?
Payments and Charges Question:
- “Transaction issues”
- “Payment”
- “Unauthorized debit”
Account Question:
- “Accounting and deposit schedule”
- “Sign in”
- “I want to delete account”
Request for Information Question:
- “Need assistance in taking cc over the phone”
- “I need to speak with a square representative”
- “I need help”
Product/ Service Question:
- “Trying to connected”
- “Can't connect my bank account”
- “Terminal not updating or working”
Cards Question:
- “I need to pay for my parts and the money is the card is not working”
- “Card declined”
- “My card wont activate”
Refund Question:
- “My refund”
- “Refund from business owner is owed me”
- “Wondering why my refund hasn't cleared”
Shipping and Delivery Question:
- “Delays in payments”
- “Where is the hardware that I ordered?”
- “Delayedpayments”
Activation/ Cancellation Question:
- “Trouble activation card”
- “Need to reactivate my square”
- “Cancel plan”
Website/ Application Question:
- “Can't get app to work”
- “Business website”
- “Unable to install after”
Return/ Replace Question:
- “Changing banks”
- “Change account”
- “Change bank and phone number”
Employment Question:
- “1099”
- “Pay off my Loan”
- “Payroll”
Staff Question:
- “Need to restore my service with you all so I can correctly receive funds from my clients”
- “Services”
- “Customer services”
Other Question:
- “No me tramfiere el dinero a mi cuenta”
- “T$ ransfer issues”
- “Do both terminals transfer automatically to the bank.”
Compare Square Customer Service To
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