Contact Square Customer Service
Square Phone Numbers and Emails
Toll-Free Number:
-
(855) 700-6000
Legal:
-
(844) 213-7377Privacy Inquiries
Sales/ Reservations:
-
(800) 470-1673
Square Emails:
Contact Information
Square Website:
Square Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours:
Monday - Friday: 6:00am - 6:00pm (PST)
Mailing Address:
Attn: Law Enforcement Response Team
1955 Broadway, Ste 600
Oakland, CA 94612
United States
Other Locations:
Squareup International Ltd.
Fumbally Square
Fumbally Lane
Dublin 8, Ireland
Square Canada, Inc.
5000 Yonge St.
Toronto, ON M2N 7E9
Canada
Square AU Pty Ltd.
GPO Box 1640
Melbourne, VIC 3001
Australia
How Good is Square's Customer Service?
Summary of Square Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Square?
Payments and Charges Question:
- “On retail day after several purchases a message came up: "Declined payment not approved invalid location"We were on with one of your service reps for over 4 hours on.”
- “Payment went through and than was cancelled”
- “Transaction”
Account Question:
- “Need to change phone number”
- “Account has been hacked, have followed instructions from square to secure account to no avail”
- “Cannot get into account”
Request for Information Question:
- “Checking to see if someone use square to take money out of my account”
- “About my account”
- “Status of last to payments for propel doors Lllc is”
Cards Question:
- “Credit Card processing for my business”
- “Card issues”
- “Order new card & change business name”
Product/ Service Question:
- “Instant transfer not working”
- “Square app no work”
- “Need copy of square loan contract”
Refund Question:
- “A refund that has not went back to my account”
- “Purchase/ refund”
- “Refunds”
Shipping and Delivery Question:
- “Tracking of debit card”
- “I put in the wrong address”
- “I ordered paper but I did not received it. Two weeks ago”
Activation/ Cancellation Question:
- “Activate my square credit card”
- “Canceling service”
- “To cancel a transaction”
Employment Question:
- “1099K”
- “1099k form”
- “I want to see my 1099 for last year”
Staff Question:
- “I want talk to customer service”
- “Because when I try to reach customer service. There's no way of wave getting in contact.Discussion with the whole company.”
- “New service”
Return/ Replace Question:
- “Change my verification phone number”
- “Replacement reader”
- “Need a replacement”
Website/ Application Question:
- “Website”
- “Trouble with website”
- “Issues with website”
Other Question:
- “Cuestión”
- “Square is holding my funds for no reason”
- “I need my money. Can use NetSpend. Im demanding my money you took”
About
, , , ,
- Official company name: Square
- Type of Business Entity: Public
- Founders: Jack Dorsey, Jim McKelvey
- Foundation date: February 2009
- Specialty: Financial services
- Area served: United States, Canada, Australia, Japan, United Kingdom
- Main products: Square Reader, Square Stand
- Main services: Square Register, Square Cash, Square Capital, Caviar, Customer Engagement, Square Payroll, Software Products, Hardware Products
Square is ranked 607 out of 3889 in Financial Services category
UK, USA, Asia, Canada, Europe, Worldwide
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