Contact Square Customer Service
Square Phone Numbers and Emails
Customer Service Number:
-
(415) 375-3176The number is currently not in service
Square Emails:
Investors/ Franchising
Media
Press Inquiries
Contact Information
Corporate Office Address:
Block, Inc.
1455 Market Street
San Francisco,
California
94103
United States
How Good is Square's Customer Service?
Summary of Square Customer Service Calls
19.2K
TOTAL
CALLS
CALLS
02:02
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Square?
Account Question:
- “Can't log in”
- “My account”
- “Delete bank account”
Payments and Charges Question:
- “Money missing from transaction”
- “Charged the customer $100 less”
- “Disputing charge ive never heard back”
Request for Information Question:
- “Questions about transaction”
- “I have question about my loan”
- “To see if im signed up and ask question”
Cards Question:
- “Card isnt working”
- “Cannot get money off of my card”
- “Need a square card reader”
Product/ Service Question:
- “Square connection to my phone wont take payments”
- “My system is down”
- “Problem with square system”
Refund Question:
- “Money not refunded to my account”
- “Refund money”
- “Refunding customer”
Shipping and Delivery Question:
- “Couse i cant get the right *** answer”
- “Have not received my money transfer”
- “Funds did not get transferred”
Activation/ Cancellation Question:
- “Activate my card”
- “I cant activate my card”
- “Activate account”
Employment Question:
- “To get my 1099 from for 2022”
- “Check stub”
- “Haven't receive my money and job is done for awee week now”
Staff Question:
- “Customer service”
- “New service”
- “Customer service is terrible !”
Return/ Replace Question:
- “I need a replacement strip reader”
- “I hv a pending return twice on the 2nd and 4th from Walmart. Why is it still pending”
- “I need to replace my terminal”
Website/ Application Question:
- “Can't download the application”
- “ShittyApplication”
- “App trouble”
Other Question:
- “Missing $$”
- “Trans actions”
- “Dispute”
About
Related Companies
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Summary
- Official company name: Square
- Type of Business Entity: Public
- Founders: Jack Dorsey, Jim McKelvey
- Foundation date: February 2009
- Specialty: Financial services
- Area served: United States, Canada, Australia, Japan, United Kingdom
- Main products: Square Reader, Square Stand
- Main services: Square Register, Square Cash, Square Capital, Caviar, Customer Engagement, Square Payroll, Software Products, Hardware Products
Square is ranked 513 out of 2981 in Financial Services category
Area Served
UK, USA, Asia, Canada, Europe, Worldwide
Payment Methods
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Square