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Summary of Square Customer Service Calls

18 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
01:12 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Square to Ask about:

Cards:

  • “My card was charged”
  • “Card not transferring payment”
  • “Card declined”

Payments and Charges:

  • “International charge”

Other:

  • “Someone used square to rob me”
  • “Cash app”
  • “Review of square at pissed consumer”

About Square

Top 5 Likes about Square

Convenience, Website, Using it when i could, No monthly fee, Fees are very reasonable

Top 5 Dislikes about Square

Poor customer service, No customer service response, Provided no live support to clear up issue, Lack of transparency, Lack of customer support

Summary



  • Official company name: Square

  • Type of Business Entity: Public

  • Founders: Jack Dorsey, Jim McKelvey

  • Foundation date: February 2009

  • Specialty: Financial services

  • Area served: United States, Canada, Australia, Japan, United Kingdom

  • Main products: Square Reader, Square Stand

  • Main services: Square Register, Square Cash, Square Capital, Caviar, Customer Engagement, Square Payroll, Software Products, Hardware Products


Square reviews and complaints

Square is ranked 314 out of 2298 in Financial Services category

Area Served

UK, USA

Payment Methods

VISAPayPal

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Square Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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