Ieesha Bcn
map-marker Atlanta, Georgia

Need my old account back

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I went to rest my password Because the old password was not working.. so after I rest my password then I went back to login it gave me a new account .. I had one of my customers paid my invoice Saturday I cant find is payment of $218 because everything is new now I need help of Retraining my old square account
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Anonymous
map-marker El Dorado, Kansas

I was over charged and need a refund

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I was charged $500.01 for a $50.00 purchase and wanted to make sure the seller refunded the $450 back into my account. Just checking on procedure. I have contacted the seller and gave them your phone contact. Hopefully it will be resolved.
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User's recommendation: Be more careful checking the sellers entry. I was too trusting and it was a busy moment.

Anonymous

Deactivated account funds

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It has been over a week after the 190 days, and I still haven't received my refund. I loved the company before I was deactivated. I am frustrated about the refund.
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User's recommendation: I actually loved the company until they decided to deactivate my account.

Jhoana Lzb
map-marker Valley Stream, New York

Charge

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I need to speak to customer service I didnt receive the full amount that I charge. Please call me at 917656****
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Anonymous
map-marker Sacramento, California

Want my refund

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Sent funds to wro g recipient and when i asked for refund. They blocked me
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Maria E Ars

Mistake refound

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I did a refund 3 times for a mistake and I want the money back
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Loss:
$219

Preferred solution: Full refund

Anonymous
map-marker Carrollton, Texas

Cash App Misdirected/Unauthorized Transfer

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Square - Cash App Misdirected/Unauthorized Transfer
I need my 450 dollars back i try to refund money back but she wouldnt send it back so please i need my money
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Richard B Ftq

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Verified Reviewer
| map-marker Greenville, North Carolina

Cash app, sending shipping receipts

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I tried to reach a customer service representative about a question about sending a shipping label. I sold a camera and received a notification that my money is temporarily unavailable. I need to send it shipping label. I have done this. My money is still unavailable. Transaction number = VN-985423****
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Preferred solution: Deliver product or service ordered

Daniel G Sdr
map-marker Sacramento, California

I need to talk representative

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Square - I need to talk representative
my account was suspended a few months back or something like that I need to get it reactivated I have money pending call me fix my *** do it now
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Loss:
$225

Preferred solution: Fix my account and compensate me for my money being tied up for God knows how long I pay for your ***

User's recommendation: *** with square

Laura W Cgu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cash App Misdirected/Unauthorized Transfer

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Square - Cash App Misdirected/Unauthorized Transfer
My name is Laura L WINTERS. I transfer A total of $832.00 from my joint bank account with my ex-girlfriend christie alexander. I transfer from Woodforest national bank account number ******3130 routing number 31497****. She has filed a police report. I really need you to transfer what ever elsa is on my cash appcard. I lost my cash app card to. Please help me make it right.it was not my money. U can reach me at 864-323-**** please return the remaining balance back into my checking account. I can affored to go to jail.
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Adrian H Gkf

My cash card is not activated what happen said Adrian Holder

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My cash card is not working to activate please help me my number is 917-685-**** ok said Adrian Holder
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Loss:
$12
Pros:
  • Msc cruises line
Cons:
  • Msc cruises line

Preferred solution: Full refund

Ivah Kzj

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Verified Reviewer
| map-marker Chinle, Arizona

Lost square chip

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Representitive told me to buy another and just put it on your phone again, that i dont need to make any changes on my phone
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User's recommendation: Good.

Cedarien T

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Verified Reviewer

Because I found my lost cash app card and I won't to reactivate it

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LikeWell I had thought my cash app card was missing but it had came in the mail and I had put in that the cash app card was lost so now I wont to reactivate my lost cash app card that can in the mail today
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Ali K Lfk

I coud'nt charge my customers

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SadI like to know why every time I charge AMX I have problems. Can you please why! And also I need someone to help me as soon as possible. Thank you. Ali
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Pros:
  • Was easy to get paid
Cons:
  • Provided known false information
  • Hard to get in touch on phone
  • All
Reason of review:
Work Experience or Job Application

Preferred solution: Let the company propose a solution

Anonymous

They cancelled me with only minutes of warning

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I use square card processing completely for my private chef and small retail businesses. Up until now, it has been a convenient and simple means to all our small business needs. I have a total of 3 square accounts and they canceled with all with no reason. I have pending transactions, money sitting there and I'm just totally canceled. What kind of customer service is this?! Why?! This is a serious hiccup in my day and now I'm not sure what to do or how to explain to my customers. Especially first-time customers. How am I suppose to explain this? I am so mad right now. I thought this was an accident, but no.
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Loss:
$1000
Cons:
  • Immediate cancellation with no warning
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution