This is my complaint I sent to BBB - Better Busimess Bureau. I do not know how this company still in business. I started using Square like a moth ago, the first week I did 3 transactions for 3 new customers, they locked my account and put it under review and send me an...Read more
I didn't like
- Do not use square
I originally registered for the Cash App over a year ago. Created a cashtag name and used it a few times. Worked fine. Over time I needed space on my phone so I deleted the app. When I wanted to use it again I downloaded it and it made me create a new cashtag name. I...Read more
I didn't like
- No live person
- Withholding my money for no reason
- Very frustrating
I sent money to my son in Seattle. Later I checked my bank balance and it had been charged twice, about a minute apart. I know mistakes happen so I contacted them and my son contacted them. They said they were having trouble with that and they would let their engineers...Read more
Square - Lack of customer service
Square deactivated my account with no warning. It was also in the middle of a dispute, so they took money out of my account for no reason at all. When we tried calling customer service for an explanation they said that they cannot speak to us.!!
Square is bad for business
Square shut down credit card authorization with 1 hr notice Worst company out there for small business, stay away
Holding money in my square cash account
purchase 10.01 for gas. I had 110.01 in my acount . cash app took allof money out of my account. emailed them them and said merchant put a hold on money. and will take 7 -10 business days to release.
Square,Inc Worst customers service
26/6/2017. Square, Inc held $899.00 til October 25 2017 for no reason. Is my bills and rent money and I'm stuck with nothing . It was a finial sale between me and customer and now they are long good with my Air mac notebook. Worth $1,990.00. Such sad thing .
I paid through my Citibank CC a year and a half of medical treatments in one charge. I told Citibank to expect it but my health practitioner didn't read the fine print on his Square Account, that any large amount will be held. Immediately they deactivated his account...Read more
I didn't like
- Square are thieves
- There is no way to communicate with them
Withheld a $110.00 transaction two times from my bank two weeks ago. They only sent the money once . They acknowledge that it was their mistake but haven't fixed it and now I can't contact them. How many times do they do this and it goes unnoticed No phone contact. I...Read more
$130 was entered on dashpad, the card was swipped, the transaction signed for,a receipt was given. When I did not receive the funds I contacted my bank and I discovered that SQUARE's system had changed the CHARGE SALE to a CASH SALE. When I contacted SQUARE, they...Read more
This app is a joke. $100 is unaccounted for that they were supose to transfer to my son and I can't get a hold of them. Can't get there code they say you need to talk to costumer service. Emails that are awnsered are a joke, they email me asking me to give them a...Read more
Started selling products on my new website. After entering additional information about my company and submitting government docs I receive an email telling me my account has been deactivated for high risk activity. I had two transactions totaling $180 and I'm selling...Read more
I signed up to square and someone that owed me money sent it to me. it came into my account but the next day they deposited it to a bank account that I didn't give them. I tried to call them but their automated phone tells me i need to go to www.square.com/code to get...Read more
I didn't like
- Absence of communication
My square account was deactivated all of the sudden and they don't have a customer service phone we can call because account is deactivated, they're stealing money because the deposits are not going through and they're holding all my funds and since no one can do...Read more
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