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Verified Reviewer
New Reviewer
I have been loyal to Square for years, but recently I have been very disappointed and scared to proceed with them. Recently I have added wholesale to my business and I get paid per order filled. Sometimes 1 order ships a day, Sometimes 20. The day before Thanksgiving I...
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ID
#3126359 Review #3126359 is a subjective opinion of poster.
Product
Square Account
Pros
  • Debit card
  • Ease of use
Loss
$4500
Preferred solution
I WANT MY MONEY

Square up me está haciendo fraude?

Square up me está haciendo fraude?
Ustedes han retenido mi dinero tres o cuatro veces sin ninguna explicación, la última por más de $ 400 dólares, ¿es este un manejo fraudulento?
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ID
#3124362 Review #3124362 is a subjective opinion of poster.
Location
San Diego, California

Transaction issues

10/10 customer service and very helpful, the fixed my issue 100% thank you so much for helping me out and I really appreciate you!!!
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ID
#3124349 Review #3124349 is a subjective opinion of poster.
Location
Round Rock, Texas
New Reviewer

To see where my money is not been transfer from my square account to my bank account

My bank account is linked to my square account but my money is not been processed to go from my square account to my bank account Im trying to find out whats going on with that issue
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ID
#3124345 Review #3124345 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$350

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Verified Reviewer
New Reviewer

Because someone has my account number.i never even placed any orders on My Account ..

You guys deactivated My Account For no reason I never even put any orders in On My Account. Idk who that person is ? I haven't used my Account yet I never got Strated . Yall just DEACTIVATED MY ACCOUNT WITHOUT EVEN TALKING TO ME 1ST. .
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ID
#3122667 Review #3122667 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Apology
New Reviewer

Square up me está haciendo fraude?

partem tres ocasiones cuadrahacer hasaa blor whatalharaca mi cuentsi colocartuna Eestrellaé estafa mes unYo hagosen explicaciónite el ultimosoyo pormás DmiLaware PS 400 Dólares, no dicir ahermisvodesaparecido en combatelquitrun fácilhombrestesta Alabamajusticiaadcomo, no pagosomospor ninguna parter

User's recommendation: No traten con organizaciones fraudulentas.

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ID
#3121429 Review #3121429 is a subjective opinion of poster.
Location
Riverside, California

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Verified Reviewer
New Reviewer

Theft and fraud

My name is Tyler McDonald and I was told by the IRS that there is a debt of over one hundred thousand dollars in my name that I didn't initiate, it is from the 2018 tax year and I found out about it yesterday. I have never had any type of account with Square and have never done any business with Square in any way. This is identity theft and I'm informing you about it.
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ID
#3120227 Review #3120227 is a subjective opinion of poster.
Location
Haverhill, Massachusetts
Preferred solution
An investigation into identity theft and fraud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Square Does What Square Wants
Square Does What Square Wants
Update by user Dec 02, 2021

Uploaded proof that the $400 was mine.

Update by user Dec 02, 2021

Below, I copied the email Square sent me the day after I wrote this review. It’s funny to me that they say they can’t support me for something I never did with their service.

My cash, $400 they get to keep for 90 days. 90 days and...

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ID
#3115325 Review #3115325 is a subjective opinion of poster.
Location
Cosmopolis, Sao Paulo
Product
Square Account
Cons
  • Poor customer service no real person answers the phone
  • No customer service response
  • Hard to get in touch on phone
Loss
$400
Preferred solution
Just my money

Square holding funds

Because I have been trying to getting touch with someone about funds that was supposed to be released on Nov 15th an no one has try to reach out to me. Awful company never would I recommend Square to anyone you have no way of getting in contact with anybody, they have no customer service number, and no one had tried to reach out to me.

User's recommendation: No awful service.

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ID
#3111338 Review #3111338 is a subjective opinion of poster.
Location
Murfreesboro, Tennessee
No No Because I have been trying to getting touch with someone about funds that was supposed to be released on Nov 15th an no one has try to reach out to me.Please contact me 615964****. this is off of the square will not get back with people that are having issues...
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ID
#3111305 Review #3111305 is a subjective opinion of poster.
Location
Murfreesboro, Tennessee
New Reviewer

Information

Square is not releasing my funds of over 14k. Furthermore apparently someone used a bad credit card to buy some items from me, after I told square that is person was showing signs of possibly being a fraud. I called Square and made them a aware of this yet they said they didn't see any red flags and proceeded to process his payment anyway. 2 days later they told me the cards were no good and are now holding me 100% responsible for the bill. If there is anything I can do to protect myself from this I'd be very thankful.

User's recommendation: Theres many other options, save yourself the stress of dealing with Square.

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ID
#3098701 Review #3098701 is a subjective opinion of poster.
Pros
  • Process credit card payments
Cons
  • No accountability
  • No security
  • Do not backup business partners even with proper documentation
Loss
$14000
Preferred solution
Full refund

Can't get my money

I did exactly what the square representative told me to do for my initial setup and the following day they had deactivated my account and have locked 500.00 til the end of February and say they cant do anything at all to resolve this issue. When i asked to speak to the manager or supervisor i was then told that they were just gonna tell me the same thing and that they wouldnt even get on the phone to talk to me at all. So you tell me what kinda company they really are .....
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ID
#3097912 Review #3097912 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

Cash app account missing or hacked

My cash app account and money is missing account is nowhere to be found account still have money I'm it

User's recommendation: Don’t use cash app if this can happen to customers.

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ID
#3094965 Review #3094965 is a subjective opinion of poster.
Location
Collins, Mississippi
Loss
$1200
Preferred solution
Full refund
New Reviewer

Trying to create account and it will not except my banking account information

Trying to start a new account every time I put my routing and account number it says account error it will not set up my banking information
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ID
#3087799 Review #3087799 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer

I cant log in my cash app

They cant anwser my call and I dont have the money to pay my bills i just wanna get my money and Ill go with another app to ge the money
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ID
#3063839 Review #3063839 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$4300
Preferred solution
The money that in the account