Square
Reviews and Complaints
Review in Financial Services category from Houston, Texas
Card swipes default to cash payment
Preferred solution: Full refund
CLASS ACTION
No way to get a refund
I paid for something which I never received using Square Up. The seller does not respond to any emails I send him.
There is no information on the website about how to get a refund or open a dispute. I cannot believe the lack of information provided to buyers. It seems I have to contact my credit card company which seems like a very bad way of doing business.
Paying for stuff using credit cards is risky so I won't be using this again. I will stick to only dealing with PayPal which have proper protection for buyers and have a proper way of filing and responding to disputes when they arise.
Preferred solution: Full refund
Square - SCAM SCAM SCAM
Square is a rip off
Square decided to hold our funds to the tune of $7800 for going on 7 months now. They held funds from a few disputes which were resolved in our favor 6 months ago...
they should release these funds. When they offered to open our account again we declined to use they're service. So they kept our funds for what seems like indefinitely. The will not return any of our emails for about 2 months now.
When we go online to view our Square account and the funds are still there waiting to be released. Yet we cannot contact anyone at Square by phone. We have sent dozens of emails. We threatened to have a lawyer come after them.
They do nothing. Except hold onto our funds
- Completely unresponsive
- Lack of transparency
- Lack of customer support
Square, Inc credit card processor is not square with you!
- Lack of transparency
- Entire customer experience
- No customer service response
Preferred solution: Full refund
Square Account Review from Kahului, Hawaii
Short Review on August&nbs-04:00;02,&nbs-04:00;2016
Square Customer Care Review
Square Account Review from Mount Laurel, New Jersey
Are you a liar company ? I DON'T NEED USE YOUR PRODUCT please deposit money ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Poor customer service
- Very frustrating
- Lack of responsiveness
Preferred solution: Full refund
Impossible to work with
Don't sign up with Square
Review in Financial Services category from Houston, Texas
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I agree!! I want to start a Facebook page to get some attention, This is crazy, I went to their Instagram and Twitter to get some help or attention and guess what?!?
I was blocked!! I emailed them over ten times and emailed all departments.
My next step is to flood the founders (Jack) Twitter page. He is also the Founder of Twitter!!