New Reviewer

Need to change bank account

Need to delete the old bank account. Just added my new account but the old one is still active. I dont know how to delete it

User's recommendation: Easy to use.

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ID
#2916587 Review #2916587 is a subjective opinion of poster.
Location
Bend, Oregon
New Reviewer
I am a new business owner. I was told square was a good company to use for a pos system. The set up was easy and simple. For the first two months everything ran smoothly. Out of no where the Square system stopped transferring my card transactions into my account. They...
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ID
#2912231 Review #2912231 is a subjective opinion of poster.
Loss
$10
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account has been deactivated

I received a payment of $500 from customer Hampton Stephan for a moving job. Now its saying my account has been deactivated my funds will air up to 90 days. For what? You can call the customer to verify the transaction. I need to get my money before the first because my bill is due.

User's recommendation: Opt off square ASAP.

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ID
#2911356 Review #2911356 is a subjective opinion of poster.
Cons
  • Not reliable
Loss
$500
Preferred solution
I need my money to be released
New Reviewer

Need my old account back

I went to rest my password Because the old password was not working.. so after I rest my password then I went back to login it gave me a new account .. I had one of my customers paid my invoice Saturday I cant find is payment of $218 because everything is new now I need help of Retraining my old square account
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ID
#2911341 Review #2911341 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Kept funds

I have a business that sells products and aromatherapy tools. I used Square and they not only canceled my account in the middle of a sales event, over 90 days later they still have not returned my funds. They are crooks and take advantage of small business owners. Especially women... if there was less than one star I would not even give them half of one for anything...

User's recommendation: Don't use square.

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ID
#2910947 Review #2910947 is a subjective opinion of poster.
Cons
  • Nobody is helping me
  • Customer service reps who lie
  • Privacy violation
Loss
$500
Preferred solution
Full refund

Account not accepting payments

It opened the account before it verified the ID card. If it would tell you that it was going to hold the money I could have known that and made arrangements. money
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ID
#2910581 Review #2910581 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer

I'm trying to hook up my squares card

Say I need customer code . need live customer rep.. can I get human help..... I need to start taken card payment
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ID
#2906142 Review #2906142 is a subjective opinion of poster.
Preferred solution
Help setting up my squares

I haven’t received my order.

I ordered a square reader in August 2021. Still haven't received it as of September 2021. Will not buy again from this company.

User's recommendation: Do not buy from them.

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ID
#2900551 Review #2900551 is a subjective opinion of poster.
Location
Youngstown, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Report problem

I am trying to call and speak with a human about an issue I am having with my balance not reflecting my last two recent transactions. This is ridiculous that you can't get in contact with someone when it comes to matters having to do with money. I thought highly of SQUARE before experiencing these issues. I have sent 4 emails through my site and have yet to receive a response.

User's recommendation: Don’t use SQUARE.

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ID
#2900166 Review #2900166 is a subjective opinion of poster.
Pros
  • Convenient to use for personal use
  • Easy to use
Cons
  • Bad business practices
  • Worst customer support ever
  • Talking to a rep
Loss
$100
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible customer service

Square held onto $15,900 of funds that I had taken in as payment. When I noticed no deposits Square was immediately notified. I was told that I would have to wait 7-10 BUSINESS days to receive MY $.....all the while they are collecting interest on my $$. I have called a number of times all to which there has been no resolution. Unfortunately, I will have no other option but to reach out to my Attorney. Definately STEER CLEAR OF SQUARE!!! SPOT ON IS A MUCH BETTER SYSTEM AND THEY DON'T KEEP YOUR MONEY. an Attorney.

User's recommendation: DO BUSINESS WITH SPOT ON POS SYSTEM....NOT SQUARE.

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ID
#2899602 Review #2899602 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • There is no way to communicate with them
  • Horrible customer support
  • Keep your funds
Loss
$16
Preferred solution
MY FUNDS DEPOSITED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was over charged and need a refund

I was charged $500.01 for a $50.00 purchase and wanted to make sure the seller refunded the $450 back into my account. Just checking on procedure. I have contacted the seller and gave them your phone contact. Hopefully it will be resolved.

User's recommendation: Be more careful checking the sellers entry. I was too trusting and it was a busy moment.

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ID
#2897127 Review #2897127 is a subjective opinion of poster.
Location
El Dorado, Kansas
New Reviewer

They holding 140 dollars out of my checking account and I never bought anything or heard of them

Holding 140dollars and 30 dollars out of my checking account and Ive bought nothin and never heard of your company
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ID
#2896998 Review #2896998 is a subjective opinion of poster.
Location
Parker, Colorado
New Reviewer

Ripoff. Stir clear.

They hold money for months. Its impossible to call and talk with a real person and when I email they dont respond. Its September 22nd and they have had over $1,100 held since April. Avoid any business since they are not honest.
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ID
#2896863 Review #2896863 is a subjective opinion of poster.
Cons
  • Customer service is hard to reach
Loss
$1
Preferred solution
Full refund
New Reviewer

Deposit

Used a credit card and didnt receive payment from a customer. Ive been waiting for servers weeks and still no deposits in my bank account.
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ID
#2896295 Review #2896295 is a subjective opinion of poster.
Loss
$520
Preferred solution
My funds deposited in my bank account
New Reviewer

Refund Cancel Subscription

Did not purchase refund refund refund........TODAY! STOP ASKING CUSTOMERS TO PROVIDE RATING OF SOMETHING THEY DID NOT PURCHASE!!

User's recommendation: Nonw.

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ID
#2895172 Review #2895172 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund