Square
Reviews and Complaints
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Verified ReviewerExtremely upset
Taken for a $500 deposit!
Closed account for no reason
They hold up my money
Square is holding my deposits there holding over $3000
Square is bad for business
Square - Account Review
Short Review on February&nbs-05:00;15,&nbs-05:00;2017
Poor poor service
I read these other complaints,and all I can do is concur....it's all true,square is a joke....take your business elsewhere,while you still have one. We submitted a 5k charge and square sent the approval email.
Then an email was sent from square asking for additional information,which we complied with. Square said they would issue a decision in 48 hours. Three days later they asked for additional information,which we complied with.
It has now been two weeks with no resolve, calls to customer service get you nowhere.. Businesses accept credit cards as a way of increasing cash flow,Square works against you,not with you
- Square is a big scammer
- Total scam
- Withholding funds
If you want to keep your business don't use Square
If you want to keep your business don't use Square. We are going thru the same thing, but we haven't cancelled the transaction.
We have over $13,000 still pending in our Square site that hasn't been transferred to our bank account. It's been 15 business days. I have tried many times to call but it says to get a code and we can't get no code. I have sent many emails with no replies from them.
I don't know what's going to happen. i'm afraid it will take a while if I get lucky to get my money back.
Luckily a friend recommended a different merchant service and they even charge less than square and they really have great customer service. Good luck!
Square - Account Review from Richmond, Virginia
$7,300!!!!!
- Are thieves
- Terror tactics and threats
- Square are thieves
- Provided no live support to clear up issue
Preferred solution: Deliver product or service ordered
HELP WITH SUING SQUARE INC. FOR DEACTIVATING ACCOUTN AND HOLDING MONEY
Cleary, this is an on going issue with square. I am a new customer and made several transactions, I even sent them documents to support 2 charges.
2 days later they deactivate my account without allowing me to call them! Now they are holding thousands of dollars for 90 days! Fair enough that they want to prevent fraud, but they should ask for supporting documents for questionable charges! There must be a way to sue them for this.
Is there any information anyone can provide?
My email is ash_offspring@***.com and my direct phone for texting only is 951.283.6895.
Square is such a fraud!
- Website
- No customer service response
- Deceptive business practices
- Withholding funds
Preferred solution: Let the company propose a solution
I can't get my $855
- No delivery of service
Preferred solution: Full refund
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id get on that boat in a second. let me know if it happens
gnsservicesllc@***.com
Customer filed a complaint then realized they over reacted and cancelled the dispute and square still won't give me my money back