Square Reviews

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New Reviewer

Unlinked cashapp and money issue and card

Someone unlinked my cash card from old account that I've been locked of for a minute.ive been trying to get in to.yesterday I got a hold of my girlfriend how phone I had use on the account.shr wouldn't give the code then 30 minutes later my card was unlinked her nu that was on my account is 229313**** if you could help me thank you
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ID
#2531067 Review #2531067 is a subjective opinion of poster.
Product
Square Checking Account
Pros
  • Good for sending family money
  • Fees are very reasonable
  • Easy to send money
Cons
  • Too easy for fraud
  • Lack of customer support
Loss
$978
Preferred solution
Full refund

Transactionim not aware of

There was some kind of purchase or payment for 170.00$ that I nnot aware now my bank account is negative 117.00$
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ID
#2530151 Review #2530151 is a subjective opinion of poster.
Location
Pasadena, California

Square refuses to talk to us regarding a dispute

Square took a sizable amount out of our bank account and claimed it was from a credit card dispute. There were no details about the customer's name or information regarding the dispute and when I called to speak with square they stated that I was not on the account and they couldn't find any information involving me with the company. However I am the owner. There were no details about the customer's name. They refused to let me speak with anyone else, locked me out of my account and said it will be a week to get back to me don't ever ndfdo

User's recommendation: Don't ever use this company.

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ID
#2528987 Review #2528987 is a subjective opinion of poster.
Location
Asheville, North Carolina
New Reviewer

Problem to deactivate account

Do not ever do business with this company have no customer no service!!!!!!!! Ive been trying to deactivate my account with square for over a month and there is no one who can help me with that!!! No customers no service

User's recommendation: Never.

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ID
#2525632 Review #2525632 is a subjective opinion of poster.
Loss
$60
Preferred solution
Deactivate my account and stop charging me asking this for two months
New Reviewer

Resolved: Call me please

Update by user Apr 28, 2021

Company fixed the issue and I have been provided with full refund.

Original review updated by user Apr 28, 2021
Dispute this money need refunds someone using my old cashapp n I can't get in it sum money came off a card that link to my cashapp
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Resolved
ID
#2525387 Review #2525387 is a subjective opinion of poster.
Pros
  • Its fraud
Cons
  • No support
  • Help scammers rob you
  • Reality
Loss
$300
Preferred solution
Full refund
New Reviewer

Closed a good account and has not payed me.

I was told y'all would help me figure out why I was told"90 days and we will release you your money, over 130 days ago, and still ain't got even a word when I'm try to call

User's recommendation: Stay away.

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ID
#2524519 Review #2524519 is a subjective opinion of poster.
Service
Square Customer Care
Loss
$407
Preferred solution
Full refund

213864****

My money is being held,for now reason an the money was supposed to pay for something at the funeral,no one from you customer support has respond
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ID
#2519713 Review #2519713 is a subjective opinion of poster.
Location
Downey, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I purchased a square card reader from staples only after talking with a employee there. Who explained to me it was a very simple setup once I purchased the card reader I just download the app and go. *** if it even worked the 1st time I took ran a credit card I would...
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ID
#2516862 Review #2516862 is a subjective opinion of poster.
Service
Square Credit Card Payment Processing Service
Loss
$820
Preferred solution
The money I had to eat because I'm a good guy and ended taking the loss because she couldn't afford to pay with cash. It was a bathroom floor I already was cut throat on my price because she is elderly and on Social Security.
New Reviewer

Fraud company using square.com to Scam people

Update by user Apr 22, 2021

Ponyexpress entertainment fraud company

Original review posted by user Apr 22, 2021
Company name ponyexpress entertainment are using square.com for transaction so they can scam customers out of deposits and never deliver the product. Customer continue to be fooled because square is legit company but this other company pony express entertainment is leaving a bad reputation
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ID
#2516169 Review #2516169 is a subjective opinion of poster.
Product
Square Deposit
Pros
  • Looks good
Cons
  • Not fully guarantee
Loss
$300
Preferred solution
Full refund

Fraud

Fraudulent charge by person using Square as their payment services. 27/7 locksmith/ Legacy locks. I was quoted one price and then charged much more. Person performing service was very aggressive and rude. Had to call police.

User's recommendation: Don’t do business with people who use square!

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ID
#2516146 Review #2516146 is a subjective opinion of poster.
Location
Mcdonough, Georgia
Loss
$165
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cash app fraud

I was taken for $3904.00 dollars I have been getting absolutely nowhere with this fraudulent app Mkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkl
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ID
#2515728 Review #2515728 is a subjective opinion of poster.
Pros
  • Theft
  • Taken advantage of
Cons
  • Completely unresponsive
  • There is no way to communicate with them
  • Stole my money
Loss
$5000
Preferred solution
Full refund
New Reviewer

I forgot my email password for my account.

I forgot my email password for my cash app account. I have a cash app card I was wondering if my deposits will just go on the cash app card or do I have to put them on the cash app card myself.
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ID
#2514290 Review #2514290 is a subjective opinion of poster.
Preferred solution
to get a different email to my account so I can access it I have the email to the account it is ashtonthompson058@gmail.com. But I don't have the password to the email.
New Reviewer
Restitution Update: Interestingly, after filing reports with the Federal Trade Commission, the Consumer Protection Agency, the Atty General for FL, the Atty General for CA, the BBB, my local Sheriff Dept., etc. a large portion of my $ was deposited back into my bank...
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ID
#2513973 Review #2513973 is a subjective opinion of poster.
Cons
  • Bad business practices
  • Poor customer service
  • Bank fraud
Loss
$12000
Preferred solution
Full refund

Missing money

I just created an account and square took my money and said that there's some kind a fraudulent activity going on on my account I only had this account for one week and now my money is missing and I can't use square I know nothing happened on my account there is no dispute to say that something happened so where's my money and why am I blocked out of my account
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ID
#2513223 Review #2513223 is a subjective opinion of poster.

Information on PPP loan

I appreciate Square. Projectspropublica.org and federal play.org put private information on the internet about PPP loans I received from square. Im letting you know this information because It may help others. Thank you, Chandel Loy
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ID
#2512458 Review #2512458 is a subjective opinion of poster.
Location
Houston, Texas