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1.4 Based on 180 reviews
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  • Customers like
    • Convenience 6
    • Using it when i could 4
    • No monthly fee 3
  • Customers don't like
    • Very frustrating 10
    • Fraudulent business practices 10
    • Lack of transparency 9

Help! Has anyone successfully gotten their money back after their "hold" ?? If I open new account get code and call, do they even look at the other account? I can't find anyone stating they actually got their money after the hold period.

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After a day's transaction, Square wanted some documents for verification. I sent them that and since my account has been deactivated without any notice. It's been 4 plus months now. If your account is deactivated you cannot even call their customer care, as you need to key an account number (that gets invalidated as soon as an account is deactivated). I wouldn't mind having to deal with a company that has various security checks before you sign... Read more

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I set up cash app initially for personal transactions between friends and family. After seeing the ease of using Cash app I decided to use it as an extension of my business and process some of my payments through them. WORST MOVE EVER!!! Square picks and chooses which payments they want to allow to process in and their customer service is pathetic. I asked the question of what criteria needs to be followed to ensure that my payments aren't... Read more

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Waste of time and money. My experience here was nothing like my experience at the Noda location. My shredded chicken was dark. All my food was salty. Grease was dipping from the food and box. It was also swimming in the grease. I just didn't get the Latin feel eating here. I could have made this all myself and it would have tasted a heck of a lot better. I feel as if I ate at an expensive Taco Bell. I wanted to take the food back but there was... Read more

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Took square to Home Show processed $27000 they deactivated my account and froze funds.. Criminals they are!!! Read more

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If you want to keep your business don't use Square. We are going thru the same thing, but we haven't cancelled the transaction. We have over $13,000 still pending in our Square site that hasn't been transferred to our bank account. It's been 15 business days. I have tried many times to call but it says to get a code and we can't get no code. I have sent many emails with no replies from them. I don't know what's going to happen. i'm afraid it... Read more

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I am a contractor and sometimes take large payments. The one to two business day deposits is a load. I am at a week on a large payment now and still can't get an answer on when they will release my funds. This is despite sending all the information they ask for. I may have understood this verification process of government docs, bank statements and so on at set up, but after multiple transactions? On top of everything I have dealt with, when you... Read more

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  • From mobile
  • Jan 08
  • #987544

I wish i has read this first... They have held my money for over 120day one excuse after the other......i think as consumer we should file a class action iaw suit.

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they shield themselves behind laws take your money and cancel your account freeze your money and then keep taking your money every time you wanna speak to them they put it so hard to reach them you need to get codes and log ins and them they say you are deactivated so you cant contact them but they could still tap onto your accounts and withdraw money i dont understand for reason given im still to get an answer 32.00 dollars here 54.00 dollars... Read more

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I really didn't like to begin with but someone i was trying to purchase item through only used (found out it was a scam) Anyway i did get payment back (thankfully 70 dollars went to a place i could access easily but the 20 remains in my account. You can't purchase anything with it because no outfits use square cash. They are wanting you to "list your bank" which i am not comfortable doing with all the problems i have had with square cash... Read more

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